What Does a Successful Franchisee Look Like

1Target 1Team

So far, the number of Managed Service Providers has lagged way behind the expected demand. And our 1Team approach is specifically designed to help our franchisees take the lead in meeting that demand. An additional impetus for the kind of comprehensive technological approach provided by Managed Service is the move to remote work accelerated by the pandemic. Many companies shifted to Work from Home with the intention of getting their employees back in the office as soon as possible. But the secondary waves of infection forced postponement of those plans, and it has become a near certainty that a significant percentage of the workforce will continue to need the capability to work from wherever they are. This leads to a much more complex security environment, one that is not effectively managed during a crisis.

From the customer’s perspective, Managed Service simplifies and streamlines operations. IT support becomes a predictable fixed cost, and issues that arise don’t jeopardize profitability. MSPs have the incentive to provide the most reliable hardware and software available, and to double-check functionality during installation and routine maintenance. All this means that downtime is minimized, customers and providers are more reliably profitable, the word is spread, and growth accelerates.

Creating Your Future

The franchising concept has long had great appeal for entrepreneurs and investors. While there is work involved, it should also be considered an investment, one that can begin to generate revenue while you work on the next project. Utilizing the 1Team purchasing model, and helping to build the SD Tech brand, you’re able to share in the benefits of our comprehensive approach to IT support.

Ask Us Anything

Really. Anything. If these commonly asked questions aren’t the ones you have, complete the form below and we’ll respond ASAP.

How did SD Tech succeed in such a competitive business?
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Establishing a rock-solid foundation has been central to the success of SD Tech. We have avoided incurring lots of debt trying to grow beyond our current capacity; instead, we’ve developed a reputation for providing the best possible service to our customers. Word-of-mouth really was the key.  And it was only after the foundation was in place that the idea of a duplicable model came to seem like a logical next step.

How do franchisees most effectively contribute to the 1Team?
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The number one responsibility of an SD Tech franchisee is to spread the word that there is a better IT option for small to medium-sized businesses. The 1Team approach is designed to enable our franchisees to focus on outreach. Only when you’re ready will there be a need to add personnel and the administrative tasks that entails. In the relatively rare circumstances in which on-site troubleshooting is necessary, you’ll have our centralized support team to assist.

What kind of initial investment is needed?
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The costs to start your SD Tech franchise are variable and depend to a large extent on how fast you would like to grow. There will be much more detail available on our Franchise Disclosure Document, but some of the initial expenses include:

  • Initial Franchise Fee - $37,500
  • Territory Extension Fee - $0 to $18,000
  • Franchise Store Start-Up Kit - $1,500
  • Franchise Employee Start-Up Kit - $2,525 per Employee
  • Advertising Start-Up Kit - $4,475
  • Franchise Location – Rent/Security Deposit - $0 to $3,000
  • Leasehold Improvements - $500 to $3,000
  • Tools, Fixtures, Furniture & Furnishings - $500 to $3,000
  • Signage (Window, Door, Vehicle Wrap) - $5,000 to $15,000
  • Utility Deposits, Licenses, Permits and Alarm System Set-up Fees - $150 to $1,000
  • Legal, Accounting, and Insurance - $2,500 to $7,500
  • Franchisee / Management Certification Training - $500 to $5,000
  • Opening Advertising - $4,000 to $7,000
  • Additional Funds – Initial 3 Months - $10,000 to $30,000
  • Total Initial Investment - $69,150 to $138,500
What type of people is SD Tech looking for?
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Our corporate operation benefits significantly from diversity of experience, and we strongly believe that applies to potential franchisees. With informed guidance, those familiar with business management, marketing or sales can develop an ownership perspective. And even though a technical background isn’t a requirement, IT fluency is a plus. The value we put on varied skills and knowledge has led us to design a training program that can be tailored to meet the individual needs of each franchisee.

Is there training to help get started with SD Tech?
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We provide initial operational training, which includes 40 hours conducted at our affiliate location in San Antonio, Texas. The following topics will be included:

  • Culture & Values
  • Brand Story & Image
  • Hardware Products
  • Software Products and Platforms
  • Leadership/Management/Culture
  • Inventory
  • Marketing/Sales/Revenue Generation
  • Administration
  • Human Resources
  • Operations/Procedures

As noted above, we will work with you to determine the aspects of training that are most critical to your success. And the initial training is just the beginning. We’ll do all we can to help make sure the training gives you the best possible start in your SD Tech business.

Does SD Tech provide support to franchisees?
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A 1Team approach is not just something we talk about; it’s crucial to our success and that of 1Team business owners. Since the model puts priority on enabling you to focus on building a client base, * our centralized support team will be there for the whole spectrum of services you’ll be making available. You’ll have the option to take over the day-to-day support operations when you’re ready, but the timing of that transition will depend on you and on how fast you’d like to grow.

*Building a client base, as anyone who has ever built one before knows, is a big job. It’s much more than finding customers. It involves consistent open communication, the cultivation of trust, and an understanding of each client’s unique business challenges.

Do I need a team of my own to join the 1Team?
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One of the most unusual things about the SD Tech franchise model is that it can be started by an individual or by yourself and a partner. The period during which you rely on 1Team centralized support is negotiable and flexible; if your preference is to get started with a team in your location, and you’re comfortable with the payroll aspects of staffing, you’ll be able to go that route and we’ll provide whatever level of support you need.

What's special about SD Tech?
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SD Tech was started two years before the first of eleven versions of Internet Explorer rolled out. Ten years before that, our founder was a gangly kid summoned to the Junior High School Assistant Principal’s office. In this case, though, he was not in trouble; the word had spread that Wes was a Computer Whisperer and might be able to get the primitive attendance office machine to do what the school needed it to do.

Long story short, in his first few corporate jobs, Wes became The Guy the first guy contacted just before throwing a computer against the wall. There was valuable troubleshooting experience gained from being the 1Man Panel.

Soon, though, it was clear that the only way you get to do it your way is to own it. Of course, it wasn’t easy, for Wes or for his hand-picked crew. The terrain wasn’t always smooth, but as noted, expertise is cultivated by experience. An SD Tech franchise comes with the opportunity to learn from those that have encountered obstacles—and have not been stopped. Especially in a fast-changing field like IT, familiarity with the challenges, and a record of overcoming them, is crucial.