Why Managed Services

And Why Managed Service?

While there are several different definitions of SMBs, the Small Business Administration defines them as businesses that have fewer than 500 employees. Using this definition, the SBA has stated that there are 28.8 million SMBs in the US, representing 99.7% of all US businesses.

More and more of those businesses are realizing that technology is a key element in their strategy for success. And while they’re too small for an in-house tech team, they are rapidly growing beyond the brother-in-law's-neighbor-IT-Guy level. Regardless of the product or service they bring to the market, consistent, thoughtful outreach is important not just for winning new customers but for deepening their relationships with those they have.  It doesn’t take many phone system glitches to lose customers; on the other hand, those that embrace the possibilities afforded by innovation find social media can supercharge the exponential effect of positive word-of-mouth.

MSPs exist to help small to medium-sized businesses punch WAY above their weight.

MSPs exist to help small to medium-sized businesses punch WAY above their weight.

Nothing Against your Brother-in-Law's Neighbor IT Guy

We’re sure he’s a good dude and all, but does he sometimes sleep? Comprehensive Managed I.T. Services provide 24/7 troubleshooting and can respond on your timetable when necessary. Best of all, MSPs, by definition, live and breathe tech, so they’re the ones you want guidance from when it comes to hardware, software and system security. Years ago, there might have been the possibility that a business could muddle through on a break-fix basis. These days, though, the reputational risk is too great to leave it to chance.